Privacy Policy
OureStay Inc. (“OureStay,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, or use our services.
This Privacy Policy explains the types of information we may collect, how we use and share that information, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide to us, including:
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Your name
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Email address
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Telephone number
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Information included in inquiries, messages, or contact forms
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Information you provide when communicating with us regarding a property, stay, partnership, or other service
We may also automatically collect certain information when you visit our website, such as:
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IP address
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Browser and device type
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Operating system
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Pages viewed and interactions with our website
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Referring website or source
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Approximate geographic information derived from your IP address
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Other technical and usage information
How We Use Your Information
We may use the information we collect to:
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Respond to questions, inquiries, and requests
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Provide and improve our services
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Communicate with guests, prospective guests, property owners, partners, and other visitors
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Operate, maintain, and improve our website
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Understand how visitors use our website
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Protect our website, business, guests, and users from fraud, misuse, or security threats
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Comply with applicable legal and regulatory requirements
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve the visitor experience. We may also use third-party analytics or technology providers that place or access cookies or similar technologies through our website.
You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of portions of the website.
Analytics
We may use third-party analytics services to help us understand how visitors interact with our website. These services may collect information such as your IP address, device information, pages visited, and interactions with the website. Information collected by third-party providers is also subject to their respective privacy policies and practices.
How We Share Information
We may share personal information with service providers and other third parties that assist us in operating our website or providing our services, including website hosting, technology, communications, analytics, property management, payment, and booking service providers.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate fraud or security issues, or protect the safety of OureStay, our guests, users, or others.
We may disclose information in connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.
OureStay does not sell personal information for monetary compensation.
Third-Party Websites and Booking Platforms
Our website may contain links to third-party websites, travel services, booking platforms, social media services, or other external services.
When you leave our website or provide information directly to a third party, that third party’s privacy policy and terms govern its collection and use of your information. OureStay is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party services you use.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law and any exceptions that may apply. You may also adjust your browser settings to limit or block certain cookies and tracking technologies.
California Residents
California residents may have certain rights regarding their personal information under applicable California privacy laws. Depending on the law and whether it applies to OureStay, these rights may include the ability to request information about personal information collected, request correction or deletion of personal information, and exercise other privacy choices. OureStay will not unlawfully discriminate against an individual for exercising an applicable privacy right.
Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website. If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
OureStay Inc.
2108 N St, Ste N
Sacramento, CA 95816
United States
Email: privacy@ourestay.com